Do Your Own Math

What Are Your Missed Calls Costing You?

Use your own numbers. Move the sliders to your prices and your week, and see what the year looks like.

Your average job$8,000

Garage door ~$400 · Concrete ~$8,000 · Roofing ~$15,000

Calls you miss a week5

After hours, on the tools, numbers you didn't recognize. Be honest.

How many you'd have won1 in 4

If someone had picked up. Most shops close more than they think.

Walking past you every year

$520,000

$10,000 a week

Your average job. Your missed calls. An honest close rate. The jobs existed. Somebody did them. It just wasn't you.

Show Me My Real Number

The free report replaces this guess with your real numbers. Most owners find the slider was kind.

Where It Goes

Every Missed Call Is a Job You Never Knew You Lost

A missed call leaves nothing behind. No message. No name. No sign it ever happened. You can't chase a job you don't know about.

They Call the Next Guy

They won't wait. Their car is shut in the garage. Their roof is leaking. They ring you. You're busy. A minute later they've booked someone else.

Your Quotes Go Quiet

You drove out. You measured. You sent the number. Then nothing. Most of them never decided — and nobody ever called them back. They didn't say no. They said nothing.

You Stopped Picking Up

Nine sales calls a day taught you to ignore numbers you don't know. So now you miss real customers too. And you never find out which ones they were.

What You Get

Five Workers You Never Have to Hire.

This is not software. Think of it as five new people on your team. To hire them all you would pay five wages. And they would still go home at five.

Answers every call

The Receptionist

Every call you miss comes through to us and a person picks up, using your company name. Late at night. On a Sunday. While you work. If they hang up first, a text goes out from your own number within five seconds asking what they need.

Stops time wasters

The Qualifier

It asks the hard questions for you. How big is the job? What can you spend? Do you own the home? So the guy who wants a $9,000 job for $3,000 never lands on your calendar.

Keeps every lead warm

The Follow Up Guy

It goes back to every price you sent that went quiet. And every person who did not answer the first time. It keeps trying for weeks. This is the job no one ever has time to do.

Blocks junk calls

The Bouncer

It blocks the sales calls. The SEO guys. The warranty guys. All ten a day. They are why you stopped picking up. Now only real customers get through to you.

Every message, one place

The Front Desk

Your website. Facebook. Instagram. Email. All of it comes to the same place and all of it gets answered the same day, in the same voice. Nothing sits for a week.

That is five workers. You pay less than one part time wage — and this one works Sundays.

No desk. No wages. No training. No sick days. Stop any month you want.

How You Get to Truck Two

Keep Every Job You've Earned. Then Go Win the Ones You Haven't.

Answering the phone stops the bleeding. It doesn't fill a second truck on its own. So we do both.

First · Stop Losing Jobs

We Catch What Is Already Coming

The calls, the messages, the quotes — money you already earned, leaking out the side.

✓Every call answeredNights, weekends, and while you're on the tools.
✓Every message answeredYour website, Facebook, Instagram, email — same day.
✓Every quiet quote chasedTwo years of "I'll think about it" gets a friendly call back.
✓Every tire kicker filteredYou only drive to jobs that are real.

Then · Go Win More

We Go Get You the Next One

Your name in front of people who need you this week. Not adverts. Jobs.

✓Your Google profile, workingWhen someone types "roofer near me" at 9pm, you come up — with reviews that make it a short conversation.
✓Email that lands jobsPast customers and old quotes hear from you at the right moment — first freeze, first storm, end of season.
✓Ads only when they paySwitched on for storm season and slow months. Switched off when your calendar is full. You never pay a monthly fee for nothing.

One team. One bill. One person to ring if something is wrong. Most shops juggle an answering service, a marketing guy and a web guy who have never spoken to each other. Here the person answering your phone knows what your advert said.

How It Actually Goes

One Call, Start to Finish

This is a Tuesday night. You are at the table with your dinner. Here is what happens without you.

7:42pm

The phone rings

A woman has water coming through her ceiling. She found you on Google. She is ringing three roofers tonight and booking the first one who picks up.

Four rings

We pick up

The call comes through to us. Somebody answers with your company name. She never knows she isn't talking to your office — because she is.

One minute

We find out what it is

Where is the house. How bad is it. How long has it been going. Does she own it. Is she claiming on insurance. All the things you would have asked.

Two minutes

We book it

It's a real job in your area. We open your calendar, find the gap, and give her Thursday at nine. She gets a confirmation. She stops ringing roofers.

You finish dinner

You see a booked job

There's a job on Thursday at nine with the address, the problem and her number. You never touched your phone. The other two roofers are still waiting for her to call back.

How You Start

Start Free. Pay When It Works.

You sign nothing on day one. You see the numbers first. Then you make up your mind.

Step 01 · Start Here

The Lost Jobs Report

First we show you where the work is already going. For a week we look at your shop the way a customer does. We ring after hours and log what happens. We send an enquiry through your website and your Facebook and time the reply. We check what comes up when somebody searches your trade at nine at night. Then you get one page: every place work is slipping out, and what it is costing you at your own prices. Read it, use it, and do nothing else if you like.

Costs nothingSign nothingTakes a week

Free

start here

Step 02 · The Main Thing

The Night Shift

Your phone, answered. Nights. Weekends. While you're on a job. Calls you don't pick up come through to us and somebody handles them properly — finds out what the job is, sorts the real ones from the price shoppers, and books the good ones straight into your calendar. You keep your number. Calls you answer yourself, we never see.

Someone picks upBooks the jobNights and weekends

24/7

covered

Step 03 · Money You Already Earned

The Graveyard

Think about every price you sent in the last two years that went quiet. We go back to all of them. Not spam — a real conversation. Did you ever get that sorted? I've got a gap in two weeks. These people already met you. They already wanted the work. They already know your price. It is the fastest money in your business.

Old quotesPast customersPaid from what it books

Old

jobs won back

Step 04 · More of Them

The Megaphone

Once nothing leaks, we turn up the tap. Your Google profile sorted so "near me" finds you. Email to past customers at the moments that matter — the first freeze, the day after hail, the start of the slow season. Ads switched on when you want the calendar fuller and off when you don't. And the same person who answers your phone knows what went out, so nothing falls between two stools.

Google profileEmail campaignsAds on your terms

More

jobs coming in

Step 05 · Built For Your Trade

The Part Nobody Else Builds

A roofer, a concrete guy and a garage door shop do not have the same problem, so they don't get the same setup. Calls out to your old customers the day hail hits their street. Money and size asked before you waste a Saturday driving out. Cover from six in the morning for the panic calls. Find your trade below.

Storm callsLess drivingEarly morningsJunk calls blocked

3

trades only

Who This Is For

We Only Work With Three Trades. Yours Is One.

Because knowing your trade is most of the job. A normal call centre doesn't know what a spring costs. Or how a roof claim stalls. Or why you can't walk away from wet concrete.

Garage Door

Your best calls come before you open. It's 7am. A spring went. Their car is shut in. They're late for work. They will pay almost anything and they will not wait. And you open at eight.

What we build for you

Early morning and evening cover — the two windows you lose
Cold snap calls to old customers when springs start going
Emergencies put through to you, price shoppers handled without you

Roofing

The first roofer up there takes the photos, helps with the claim, and gets the job. The other two are bidding against a decision already made. After a storm your phone never stops, and every call you miss is worth thousands.

What we build for you

Calls out to your past customers the day hail hits their street
Real insurance work sorted from people who are only looking
Inspections booked and claim paperwork chased so nothing stalls

Concrete

Last month you drove out twenty times and five turned into jobs. That's fifteen trips for nothing and about thirty hours gone. And fifteen priced jobs are still sitting in your truck. When did you last ring any of them?

What we build for you

Every old quote chased, and you pay out of what comes back
Size, tear-out and budget asked before you get in the truck
Your takeoffs and priced estimates done for you — you stop losing Sundays to them
First to answer on paid leads, so you stop paying to lose them

Not one of the three? We open a new trade when enough shops in one city ask for it. Put your name down and we will tell you when yours opens.

Find out what your trade is losing after hours

Show Me My Numbers

Costs nothing. You pay only once it books you a job.

How It Works

You Do Almost Nothing. We Set It All Up.

One form. One short call. We do the rest. You keep your number. You keep your crew. Your day stays exactly the same — there are just more jobs in it.

Step 01

We Show You What You Lost

A free report on the calls that rang out, the messages nobody answered and the quotes nobody chased. With a dollar number on the bottom.

Takes one week

Step 02

Fifteen Minutes on the Phone

We ask what you charge, what jobs you turn down, and how far you'll drive. That is the whole setup call.

15 minutes

Step 03

We Turn It On

Calls you don't pick up come through to us. Nothing to install. Ring your own shop after hours and hear it work.

Two days

Step 04

You Decide

You pay nothing until we book you a job. If we never do, you never pay. And the job we booked is yours to keep.

When it works

The Difference

Same Tuesday. Three More Jobs Booked.

● Right Now

✕Three calls came in while you were up a ladder. You've no idea who they were.
✕You drove forty minutes to be told your price was too high.
✕A year of quotes is sitting in your truck. You never rang one of them.
✕You ignore numbers you don't know. Nine out of ten are selling something.
✕At night and on Sundays your phone is off. So is the money.

● With The Second Truck

✓All three got picked up. Two are in your calendar already.
✓Job, size and budget asked first. You only drive to real ones.
✓Every old quote chased. You pay out of what comes back.
✓Your Google profile pulls its weight. New names ring you first.
✓Nights and Sundays covered. The work's on your calendar Monday.

Why We're Called This

From One Truck to Two.

Every contractor starts the same way. One truck. One phone. You.

The second truck is the line. It means the work kept coming while you were busy. It means somebody else can run a job. It means you built a company instead of a job you own.

Most never get there. Not because they aren't good at the work. Because the calls that would have paid for it went to voicemail, and the quotes that would have filled it went quiet.

That is the bit we fix. More jobs. More crews. More money in the truck. When you put the second one on the road, we did our job.

Zero Risk

You Don't Pay Until It Books You a Job.

We set the whole thing up and start answering. You pay nothing until the day we put a real job in your calendar. If that day never comes, you never pay us a cent — and we part as friends. No contract. No fee to quit. The jobs we booked stay yours either way.

$0

until it works. The Lost Jobs Report is free, the setup is free, and the answering is free until it books you a job.

No Contract

Leave whenever you want, and keep every lead and every phone number we got for you.

You Own It

Your number is yours. Your customer list is yours. If you go, you take the lot with you.

1

One shop per trade, per city.

We answer your phone, so we will never answer your competitor's. Once a roofer in your city is with us, that spot is his until he leaves. Worth knowing before you sit on this.

Show Me My Numbers

Why Us

We Know Your Trade. They Don't.

You get these calls all day. Someone selling SEO. Someone selling leads. Someone selling a call centre in another country reading off a script. Here is what makes this different.

We Know Your Trade

Three trades. That's all we do. We know what a spring costs. We know why a roof claim stalls. We know you can't walk away from wet concrete.

It Sounds Like You

They answer as your company, using your prices and your rules about what you will and won't take on. You sign off on all of it before a single call is answered.

Proof Before You Pay

We show you the money you're losing before we ask for a cent. Then we work free until we book you a job. You never have to buy a promise.

One Team, Not Three Companies

The phone, the follow-up and the marketing under one roof. The person answering your calls knows what the email said. Nobody else builds it that way.

Running in Two Days

One short call and it's on. Not six weeks of meetings with a project manager and a slide show.

You Own It All

Your number. Your customer list. Every lead we ever got you. Walk away when you like and take all of it.

Free Report · No Contract · Pay Only When It Works

See What Last Month Really Cost You

Name, number, trade. That is all we need. For a week we check your phone, your messages and what comes up when somebody searches your trade. Then we send you the number. It costs nothing and you sign nothing.

What Comes Back to You

✓Every call that rang out, with the day and the time
✓How long a message on your website or Facebook sat unanswered
✓Whether "near me" finds you at 9 o'clock at night
✓What all of it was worth, using your own prices
✓Yours to keep, whether you ever speak to us again or not

Worst case: it's free, and you know your number.
Best case: it's the last month you lose jobs to voicemail.

Your free Lost Jobs Report

We never sell or share your details.
Would rather just email?
hello@thesecondtruck.com